Review course changes before they reach your team
A course can look finished while still teaching the wrong thing. The lesson reads well, but it sends a new hire to the wrong person when a customer needs help. Someone who knows the process needs a chance to catch that before the course goes out.
Honen AI can build you a full course from your company’s knowledge. Publishing reviews give your team a way to check the result and agree on what’s ready for learners.
Give everyone the same version to review
Suppose your support team changes how it handles urgent cases. People now need to contact the on-call lead before handing a case over. You update the onboarding course and send it for review.
The reviewers need to know exactly which version they’re approving. Honen keeps the submitted version fixed for that review, so the author can continue working without changing the material people are checking. An approval stays attached to the version the reviewer actually saw.
You choose the reviewers and required number of approvals for the catalog. A training lead might check whether the explanation makes sense to a new hire, while a support manager checks whether it reflects the process the team follows. Each can bring their own expertise to the same course.
Check the change in context
In Changes, reviewers can compare the earlier and proposed versions and open the affected lessons and practice questions.
For the support update, changing a name in the lesson may only solve part of the problem. If the practice question still rewards contacting the support lead, the course is teaching two different instructions. Seeing the lesson alongside the practice makes that mismatch easier to spot.
A reviewer can highlight the passage and leave a comment there. The author can see which instruction needs work and why, without trying to match feedback in a separate message to the right paragraph.
Reviewers can approve the submitted version or send it back for changes. Review requests and decisions appear in Inbox, with links back to the course. Once the catalog’s required approvals and publication steps are complete, the reviewed version can reach learners.
For a team that creates training across departments, this gives the people closest to the work a specific role in releasing it. The support manager can check the escalation advice before it becomes something a new hire relies on.
