Introducing publishing reviews in Honen
When a team learns a new process, the details matter. A single outdated instruction can send a support case to the wrong person or teach a new hire a step the team no longer follows.
Honen AI helps you turn company knowledge into interactive courses. Publishing reviews give your experts a shared place to check that training before it reaches learners: compare the changes, discuss the details, and collect the approvals your catalog requires.
Review one fixed version
Imagine your support team changes its escalation process. The playbook now asks people to contact the on-call lead before handing off a high-priority case. An author updates the course and submits it for publication to the support catalog.
The review holds that submitted version. Authors can keep working while reviewers assess the same material, so a new edit cannot quietly change what someone has already reviewed.
Set the catalog’s reviewers and required approval count to match your team’s responsibilities. For example, your training lead can check the learning experience while a subject-matter expert checks the process.
See what changed and why it matters
Open Changes to compare the earlier and proposed versions. Inspect the affected lessons and practice questions in context, with before-and-after previews beside the course.
For the escalation update, check more than the contact’s name. Does the lesson explain when to involve the on-call lead? Does the practice question teach that same decision? Does its feedback explain the next step?
Reviewers can highlight a passage and leave a comment beside it. The discussion stays connected to the exact part of the course that needs attention.
Keep the release decision with your team
Reviewers can approve the submitted version or send it back for changes. Inbox brings review requests, feedback, and publishing decisions together, with links back to the work.
Once the required approvals and publication steps are complete, the reviewed version can reach the catalog’s learners. AI can help create and revise the training; your experts decide whether the result is ready.
Start with one catalog and the people who know its material. Give them a clear version to review and a clear decision to make.