Day one essentials
Day one is not about absorbing everything. It is about knowing where to look, who to ask, and how to get your first task done without slowing down the rest of the team.
The tools you will actually use
Every new hire gets handed a stack of logins they may never need. This lesson cuts to the tools you will open every day: the project tracker, the messaging app, the shared drive, and the ticketing system.
Before anything else, get those four tabs open and confirm your credentials work. If anything is broken, flag it today. A missing login on day one becomes a blocker by day three.
Who does what
Small teams run on informal routing. There is no org chart that tells you who owns customer refunds versus who owns technical escalations. That knowledge lives in people's heads, and this lesson documents it.
The team map at the end of this unit shows names, roles, and what each person is the best first call for. Bookmark it. It will save you several awkward Slack messages in your first two weeks.
How to ask a good question
The fastest way to slow down your onboarding is to ask vague questions. The fastest way to accelerate it is to ask specific ones: what you tried, where you got stuck, what you expected to happen.
Most of the team is happy to help. They are also busy. A well-framed question gets a useful answer in under two minutes. A vague one starts a back-and-forth that eats twenty. Practice the format before you send your first message.