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Open Dental Front Desk Mastery

A hands-on course for front-desk and reception staff learning Open Dental from scratch — covering patient intake, the family file, insurance verification, check-in and signatures, billing basics, and HIPAA-safe phone and text communication. Mixes short readings and quizzes with screen-share software practice and realistic patient and insurance-rep roleplays.

Updated Jun 15, 2026

About this course

This course is built for a dental practice team learning Open Dental as new front-desk personnel. It covers the day-to-day work of a front-line employee — verifying insurance, checking patients in, collecting signatures, gathering billing information, answering the phone, and keeping every patient and family file clean and current. Each unit pairs a short reading and a quick knowledge check with either a screen-share walkthrough inside Open Dental or a roleplay with a realistic patient or insurance rep, so the team practices both the click-paths and the conversations.

Details

Last updated Jun 15, 2026
7 Units, 27 lessons
6 Projects
7 Assessments

Syllabus

7 Units • 27 Lessons • 6 Projects • 7 Assessments

Ways To Learn Included

Every lesson enables you to learn in a variety of ways.

3 min read
587 words

These gases, such as carbon dioxide and methane, play a crucial role in regulating Earth's temperature. But what exactly are they, and how do they work? Let's find out.

Read
Carbon Dioxide
Flashcards
Quiz
What is the primary greenhouse gas responsible for trapping heat?
Carbon Dioxide
Locked In
Great job! That's the correct answer.
Quiz
The earth's atmosphere is composed
Lecture
Listen: Greenhouse gases explained
Podcast
Chat
0:05
Jam
Arcade
Video
Comic
Course thumbnail